The goal of the website is to create a smooth and user-friendly experience from when the user enters the website until post-treatment. It underwent an end-to-end process that ensured that the issues were addressed and resolved with the identified personas, resulting in a fluid personal experience.
The process included the following tasks:
Competitor Analysis
User Research & Interviews
Persona Creation
User Flows
Information Architecture
Wireframing & Prototyping
Usability Testing